How to Cancel Amazon Prime

Step by step · checked against the official help page in October 2026

Short answer: Go to Amazon's Cancel Your Prime Membership page (or Your Prime Membership in your account) and follow the prompts. Unused paid memberships can get a full refund.

Cancel on the website

1. Sign in on amazon.com and open Your Prime Membership, or go straight to Amazon's Cancel Your Prime Membership page (linked on the help page below).
2. Choose to end your membership and follow the prompts until you see the confirmation.

Signed up somewhere else?

1. Through Google Play on Android: cancel in Google Play subscriptions.
2. Prime included with another company's service: contact that company to cancel.
3. Still stuck? On Amazon's Customer Service page, choose Something else, then I need help with something else.

What happens after you cancel

• Paid members who haven't used their benefits can get a full refund of the current membership period (Amazon says within 3 to 5 business days).
• Channels you added on Prime Video (for example Paramount+) keep running and billing after Prime ends. Check Memberships and Subscriptions in your account.

Before you cancel: save money

• Use Prime mostly for video? Check whether a single streaming service costs less.

Cheaper or free options

• Tubi
  Free movies and TV with ads.
• Pluto TV
  Free live channels and on-demand shows with ads.
• The Roku Channel
  Free movies, shows and live channels with ads; works in a web browser too.

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Source: Amazon Customer Service. Services change their menus from time to time; if a step looks different, the help page has the latest version.

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