How to Cancel HelloFresh

Step by step · checked against the official help page in October 2026

Short answer: Log in on the web, click your name, Account Settings, then Cancel Plan under Status. Do it by 11:59 pm PST, 5 days before your next delivery.

Cancel on the website

1. Log in to your account on hellofresh.com.
2. Click your name in the upper right corner, then Account Settings.
3. On the Plan settings page, scroll down and click Cancel Plan (under Status).
4. Follow the prompts until you see the message that your account has been cancelled.

What happens after you cancel

• Cancel by 11:59 pm PST, 5 days before your next scheduled delivery. Later requests can't stop that box, and you pay for orders already processed.
• Credits, referral bonuses and promotional offers are usually removed when you cancel; the cancel screen shows how much HelloFresh Cash you'd lose.
• You can reactivate your account later.

Before you cancel: save money

• Away for a while? Use Skip Week in My Menu instead of cancelling.
• Have credits left? Use them on a last box before you cancel.

More guides: Food & delivery

• DashPassHow to cancel
• Uber OneHow to cancel
• FactorHow to cancel

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Source: HelloFresh help page. Services change their menus from time to time; if a step looks different, the help page has the latest version.

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